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request-tracker on vubuntus appliance

 
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fire_mouth



Joined: 11 Feb 2007
Posts: 2

PostPosted: Mon Feb 12, 2007 11:08 pm    Post subject: request-tracker on vubuntus appliance Reply with quote

I downloaded and am running the vubuntus appliance. I was playing with the request tracker. I logged in as root, created some test tickets using my email address, and then deleted them.

Now I am ready to add real users, one of them being myself, but when I put my email address in and then hit "save" I get the error

"User could not be created: Email address in use "

How can I remove or re-use an email address once it has been used?
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jacob
Site Admin
Site Admin


Joined: 16 Mar 2006
Posts: 73
Location: USA

PostPosted: Thu Feb 15, 2007 2:02 pm    Post subject: Reply with quote

I recall having that problem before...
Can you verify that neither the root user or any other built in user you setup (check the confs) does not have this email you are trying to reuse?

JB
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